Frequently Asked Qestions
We are open Saturdays, Sundays and Mondays
from oct 19th- March 9th
9:30 – 13:00
Daily:
From March 13th – April 30th
9:30 – 15:30
From May 1st – September 20th
8:30 – 19:00
All departures are from pier 3, waterfront City Hall – Rådhusbrygge 3, in Norwegian
You can get information about which boat you are booked in our kiosk, located at the pier.
The Fjord Sightseeing 2 hours tour and City Cruise tour are audio guided in English.
For other group languages please contact us at booking@nyc.no
All our tours are free seating.
Yes, for safety reasons we need to count all the passengers on board.
All Sightseeing tours:
0-5 Gratis / Free
6-17 Child
Over 18 Adult
Ferry to the museums:
0-5 Gratis /free
6-17 Child
18-66 Adult
67 and over Senior
Please check with the crew, this depends on your booked tour, but normally, you can.
Ferry to the museums: Yes, on non marked departures ( consult our schedule here).
Sightseeing tours:
You need to check in advanced, this depends which boat is operating. Cunsult us on booking@nyc.no
On Norwegian Evening on the Fjord tour, Jazz and Bluescruise a shrimp buffet or crab (season) is included in the ticket.
All other sightseeing tours have a bar on board where you can purchase small meals and snacks.
All our sightseeing tours have a toilet on board.
The ferry to the museums does not have a toilet.
You cant buy a ticket with OsloPass online.
You can buy your ticket in our kiosk at pier 3 or at the tourist information in Østbanehallen by the central station, where we do the discount in person. We can reserve tickets for you on booking@nyc.no.
If you are going on the ferry to the museums with an Oslo Pass, you don’t need a ticket, you just show your Oslo pass on board. The same applies if you own a 72 hours Oslo Pass and you are taking the city Cruise tour.
You can write us with your booking reference and wished change booking@nyc.no
You can call us +4723356890, we will need your booking reference in order to change your booking.
We recommend you to check-in with your E-ticket in our kiosk at pier 3, in order to provide the right boat information.
When possible, we can reschedule. You can write us with your booking reference and wished departure booking@nyc.no
You can call us +4723356890, we will need your booking reference in order to change your booking.
You can ride for free the ferry to the museums, with no ticket required. The 72 hours Oslo pass includes free ride the City Cruise Hop on Hop off.
For all the rest of our tours consult your discount at pier 3.
Yes, you can. Please contact us with your booking reference.
Up to 72 hours is free cancelation.
yes
Depending which tour you are booked, you might have an enclosed boat, or our wooden boats will have a roof tent.
Ferry to the museums: Yes, on non marked departures ( consult our schedule here).
Sightseeing tours:
No, you can park your bicycle by the pier.
Alcohol is not allowed on board.
Please consult the crew for smoking areas
The closest car parking is at Aker Brygge parking house. There is few spots in the near of the center to park a car.
We recommend you to check-in with your E-ticket in our kiosk at pier 3, in order to provide the right boat information.
If you know which boat you are booked for, you may check-in by the boat with the crew before boarding.
The popular Norwegian Evening Cruise includes a shrimp buffet and we don’t offer any other food.
Please consult the crew in order to take your own food.
We have gluten free bread included in the shrimp buffet.